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TRG & Associates

Public Relations and Marketing Services specializing in environmental issues

Cucamonga Valley Water District
Located in the Inland Empire of California, the Cucamonga Valley has experienced rapid population growth and an accompanying demand for new water sources. TRG & Associates helped CVWD shape their public outreach program for a new recycled water project. TRG developed a recycled water strategic outreach plan and a logo, brochure, customer manual and landscape worker brochure. TRG also developed and facilitated an internal customer service workshop to inform and educate staff about the types of queries they might receive from the public about recycled water. TRG has also produced CVWD’s quarterly newsletters.

PORTFOLIO

Monterey Regional
Water Pollution Control Agency

 

Leucadia Wastewater District

 

San Diego County Water Authority

 

Intellergy Corporation

 

WateReuse Foundation

 

Santa Clara County Parks

 

City of Palmdale

 

East Bay Municipal Utility District

 

Victor Valley Wastewater
Reclamation Agency

 

Central Contra Costa
Solid Waste Authority

 

City of Corona

 

Big Bear Area Regional
Wastewater Agency

 

Cucamonga Valley Water District

 

South Bay Water Recycling

 

Santa Clara Valley Urban Runoff
Pollution Prevention Program

 

City of San Diego
Think Blue Campaign

 

Team Mighty Microbe

 

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The logo integrated the scenic setting of CVWD along with a statement that described how the water benefitted the community.
CVWD Logo
The general brochure is geared for the public, media, elected officials and others; it provides a broad overview of the recycled water program.
CVWD Brochure
The Guidebook, a site supervisor manual, is distributed to each recycled water site. It outlines the health and safety rules & regulations.
CVWD Guide
A brochure was produced to answer common concerns of landscapers new to working with recycled water, including health and safety and landscape tips.
CVWD Landscape Brochure
Quarterly newsletters were produced to ensure that stakeholders were kept up to date on the latest information.
CVWD Newsletter
Company principal Lois Humphreys designed & implemented a workshop for the agency’s potable water customer service employees so they would know how to respond to questions and concerns about recycled water.         It is important that all agency representatives that are in contact with the public are educated and able to handle questions about the recycled water project. Workshops get staff on the same page and provide them with consistent information and strategies for dealing with common issues and questions that arise during the project.
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